Posts Tagged ‘filters’

Communication and Leadership Style

Wednesday, July 13th, 2011

I was interviewed yesterday on this topic, with the basic thrust being “What are the different strategies & techniques that help you communicate with Leaders with different management styles?”  It was an interesting conversation, though I have to admit it runs slightly contrary to the way I view these things.  I said that if pushed to categorise leaders into different types, I felt there were broadly two different types, those who lead from the front and those who were more consensus orientated and needed to take people with them; the difference between “Follow me chaps!”  & “Let’s go gentlemen..” 

I suggested that one always needed to consider one’s audience in any communication, starting with where they were, what they needed and what you wished them to do.  You have to put yourself in their position and tailor your message to those things.  In other words, minimise the resistance between them & your message.  If you are dealing with someone with a strong ego, don’t use the word “I” a lot in your communication.  If you are dealing with someone who is very interested in consensus you might say something like “This might help us..”

The fact is that people are people regardless of their position and everyone has filters that can prevent your words being heard and the more you craft your message to avoid these filters the more likely you are to be heard.  You may like to consider that this applies equally to husbands, wives and recalcitrant children!


Tuesday, April 28th, 2009

Regular readers will know that I have recently been installing filtration into our pond.   It is one of those jobs that is conceptually very simple, but the devil is the detail!  It requires quite a lot of skill to ensure that it not only works but looks nice too.  It pumps in the dirty water through a clever array of mechanical and biological filters to remove not only the solids in suspension but to convert the waste products of the fish into harmless nitrogen.

The interesting things is that we all filter our world, all the time!  If there is something we are interested in, we can hear someone mention it from across the room; the opposite action this is to remove things that we find troubling, we literally don’t hear / see  them.  This is a very useful function of our brains but can be dangerous.  I have read that the native Americans were unable to see Columbus’ ships when they arrived as they had no concept that such a thing could exist.

Awareness of this process is helpful and gives us some choices about how we handle our communication.  What might you be filtering in or out today?