Even when English is used as the common business language, with teams who are relatively fluent, there is still huge scope for misunderstandings which hamper team cohesion and effectiveness. There are many layers of meaning that filter and distort your message according to a person's:-
Who needs it?
Each culture, be it racial, national, familial, professional, or religious creates its own set of values & beliefs (and these are interpreted differently by each individual in that group). They create strict ideas about what is polite, desirable, acceptable etc. Apparently simple constructs such as Time, which we take totally for granted, can become positively Einsteinian in their complexity when interpreted by different cultures. This is the kind of thing that underlies a lot of racial stereotypes about how different nationalities behave and without gaining a true understanding of these issues, cross-cultural working is a minefield.
Outcomes:We can help you & your team to explore these murky waters & develop:-
Unpacking these deceptively complex constructs, which appear simple is a vital and valuable investment in your team's performance. If you want to get the very best from your multicultural team (and reality every team is multicultural,) you need to create the right environment in which everyone is enabled to contribute and succeed.
Call us now to discuss how this is relevant to your business and what we can do to help you communicate clearly and effectively +44 1483 208505 or email us (firstname.lastname@example.org) to discuss how we can help and support you. We offer a free initial review
Richard is a rare expert in his field... he won't let you escape reality nor miss the hard (£) or soft (people) issues. His work has a great impact. - Chairman, Teksys
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The colossal misunderstanding of our time is the assumption that insight will work with people who are unmotivated to change. Communication does not depend on syntax, or eloquence, or rhetoric, or articulation but on the emotional context in which the message is being heard. People can only hear you when they are moving toward you, and they are not likely to when your words are pursuing them. Even the choices words lose their power when they are used to overpower. Attitudes are the real figures of speech. - Edwin H. Friedman