Reality Model: a really interesting way to help explain why different people see things differently, and explains how complex communication is!
Fight or Flight: a core model for all our work that explains how & why people respond to stress
Our own Change Model, devised by us to explain the change journey in a simple 5-step fashion
Conscious Incompetence: a handy way or understanding another aspect of the change journey, and our need to acquire new skills
Mindmapping: we use this extensively within the site and this explains the technique
NLP: Neuro Linguistic Programming is a very good system for explaining some very complex behaviours and responses and we use this to help make some of the more intangible aspects of change easier to grasp
Following the course at Henley, Richard has supported and coached me through the assessments and also through the period of uncertainty and change within the business. Richards's comfortable and relaxed style helped me work through new evaluation techniques and models. - General Manager - Estates National Grid Wireless
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