This model is so crucial because it explains why different people, sharing an apparently similar situation, experience it totally differently. This is why witnesses to a crime all see something slightly different. It depends on their views and values, as well as past experiences and memories
Click here to return to the Communication article
Resources:
Testimonials:
Following the course at Henley, Richard has supported and coached me through the assessments and also through the period of uncertainty and change within the business. Richards's comfortable and relaxed style helped me work through new evaluation techniques and models. - General Manager - Estates National Grid Wireless
click here for more testimonials
What's New?
Article: Management and Change Management
Blog: We've been Trumped... or Brexit pt II
Cambia, todo cambia (Changing, everything is changing). - Mercedes Sosa