This model is so crucial because it explains why different people, sharing an apparently similar situation, experience it totally differently. This is why witnesses to a crime all see something slightly different. It depends on their views and values, as well as past experiences and memories
Click here to return to the Communication article
Resources:
Testimonials:
Richard can only be described as world class... - Operations Director Asia/Pacific, Diageo
click here for more testimonials
What's New?
Article: Management and Change Management
Blog: We've been Trumped... or Brexit pt II
If you were all alone in the universe with no one to talk to, no one with which to share the beauty of the stars, to laugh with, to touch, what would be your purpose in life? It is other life, it is love, which gives your life meaning. This is harmony. We must discover the joy of each other, the joy of challenge, the joy of growth. - Mitsugi Saotome