i-change

Feedback

Once described by Ken Blanchard as "The breakfast of champions", feedback is a crucial tool for Change. If you think about it, when NASA sent their rockets to the Moon, they didn't just push a button and hope-for-the-best! They made constant and continuous alterations to the course based on the latest and best data they had. If you expect people to change they need high quality and sensitive input on how they are doing.

Good feedback needs to be:-

There are a variety of models out there for giving feedback, but more important than the method, is the spirit that it is delivered in. I have known grown men weep on hearing those 7 little words "I'd like to give you some feedback.." Useful models are:-

Remember, that you not only need to help people to deliver feedback well, but how to receive it in such as a way that they can use it. A key element of this is that management need to be able to take it as well as they can deliver it!

Creating a feedback rich culture and environment is hugely important, and extremely difficult to get right.

We can help you build this, find the best methods for you, and ensure your people have the skills to use them well.


© I-Change 2010
Feedback - I-Change

Testimonials: The results of this project have far exceeded our expectations. Richard's mix of people skills and experience, ’hands on‘ took us through the proccess of change step by step... - Baker Tilly OMP
click here for more testimonials



What's New?
Article: Banking - Has anything Changed?
Blog: Grieving

The heresy of one age becomes the orthodoxy of the next. - Helen Keller

Home What We Do About Us Articles Videos Resources Mindmap Contact Change Blog
Models Mindmapping NLP High Performing Teams The Catalyser Process Feedback Links Change Quotations
Home » Resources » Feedback