Models
Here are a few of the models we use and find useful:-
- Conscious Incompetence: A simple but very helpful model to understand the learning process
- The Reality Model: this is great for understanding why people can so passionately disagree and how communication can become blocked
- Fight or Flight: this is at the heart of understanding change and resistance
- The Change Journey: this is a simple model devised by us to explain the 5 steps on the Change journey


