360^o Feedback:

"Feedback is the Breakfast of Champions!"; it is certainly the fuel of Change. If you don't know how what you are doing is working, why should you change? 360^o Feedback is when you receive information on your performance & behaviour from your boss, your peers, your subordinates, perhaps also your customers or suppliers.

It helps us to understand the impact that our behaviour has on others. To learn about the things they value, and those that get in the way (from their perspective.)

Who Needs 360^o Feedback?

This is an invaluable tool for every team that is seeking to improve it's performance. It is particularly helpful for:-

• New teams
• Teams going through a transition
• Teams that are in turmoil
• Teams that are underperforming
• Teams who aren't communicating
• Teams who need to clarify their roles

Overview of 360^o Feedback

We have teamed up with Centell to use their online tools. This provides individuals with very rich data that:-

• Empowers individuals to take ownership of the information collected
• Enables them to contract with their colleagues about the roles they fulfil and their behaviours

You get a report like the one opposite for each person who completes the profile. They form the basis of a very rich, facilitated conversation between the parties involved about what behaviour works for them and what is counter-productive. This then forms the basis of a contract that can be discussed and measured. It should then be linked into your appraisal process.

Call us now to find out how 360^o Feedback can help your team to improve its performance

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If you don't like change, you're going to like irrelevance even less. - General Eric Shinseki, Chief of Staff, U. S. Army