Archive for February, 2008

The Year of the Rat.. or time for a new sort of leadership?

Thursday, February 7th, 2008

If you are Chinese, “Happy New Year!” And welcome to the year of the Rat. This is the first year of their 12 year lunar calendar. To the Chinese, rats are pioneers & leaders, charming & practical, intelligent and strong willed. In fact, and here I may pick-up many of my western readers, rats are natural leaders. They can be controlling, calculating and cruel.

Should you feel that might describe a leader near you, then I guess they are likely to prosper this year, but it goes very much against the grain of what we are beginning to believe leadership is all about. Simon Western in his book “Leadership, a critical Text” suggests that there are four main styles of leadership:-

  • The Controller: the man who thinks leadership is a science, everything can be reduced to a metric, and if you dissect the system long enough you’ll really understand it (and be able to improve it.) Their by-word is “Efficiency” and the time & motion study was their greatest achievement.
  • The Therapist: big on empathy, putting people first and Emotional Intelligence, however so focused on being loved that they didn’t get round to focusing on nasty things like profit (which was meant to spring naturally from all this love & respect)
  • The Messiah: “Follow me lads” he shouts as he goes over the top, guns blazing. If John Wayne had been a business man, this is him! They have the ‘Big Idea’, or at least the big buzz word, big on rhetoric, great in the media, but low on execution.
  • Eco-Leadership: This is about sharing the leadership within the business; it is about values and relationships rather than a quick buck. Focus on community of interest between the staff, the customers and the greater society and you have something sustainable as no one is being exploited, everyone’s needs are being met.

So, today is the start of a new cycle, and (like every other day) an opportunity for Change. What kind of leader are you going to be today?

“Evermore in the world is this marvelous balance of beauty and disgust, magnificence and rats” Ralph Waldo Emerson

 

 

 

References: http://en.wikipedia.org/wiki/Rat_(zodiac)

Incredible things before breakfast….

Wednesday, February 6th, 2008

Lewis Carole wrote, in Alice in Wonderland. “There’s no use trying,” she said; “one can’t believe impossible things.” “I daresay you haven’t had much practice,” said the Queen. “When I was younger, I always did it for half an hour a day. Why, sometimes I’ve believed as many as six impossible things before breakfast.” And it has been that kind of day for me already! My darling wife brought her breakfast into the bedroom and shared her early morning musings with me. She had obviously been on a very deep philosophical, almost spiritual journey and come up with some amazing insights. I knew, beyond a doubt, she had grasped something important, and, almost as surely, that it was one of those bits of wisdom that you can’t transfer from one person to another. “You sound like a blooming fortune cookie!” I quipped.

It is tough when you grasp one of those really deep truths and you want to share it, and just find that everyone else just looks at you as if to say “What are you on about?!” Unfortunately there is no substitute for putting the pieces together inside our own heads and hearts… damn!

My early morning philosophy class was then followed up by a fascinating post on a blog I read which educated me further on the complexities of particle physics. Apparently tiny, almost powerless bits of matter called (you’ll love this!) wimps(!) maybe responsible for life as we know it…

Well, that got me thinking too. How often is it that it is the tiny, apparently inconsequential things that we don’t know or notice that hold the key to those huge problems that we are agonising over? We make our judgements about things based on our view of what is important (see previous blog);

but we can only judge what is important using what we know now. So some of those things and people you are dismissing might hold the very key to your dilemma. Indeed if my wife is right, (and she assures me she always is!) that is just what the Universe is likely to do!

So for today, perhaps you might like to be careful what you dismiss. Me… I’m off to find 4 more impossible things to believe before I can eat!

Alice: Would you tell me, please, which way I ought to go from here?
The Cat: That depends a good deal on where you want to get to
Alice: I don’t much care where.
The Cat: Then it doesn’t much matter which way you go.
Alice: …so long as I get somewhere.
The Cat: Oh, you’re sure to do that, if only you walk long enough.
Alice in Wonderland Lewis Carroll

 

Being Safe v. Feeling Safe

Tuesday, February 5th, 2008

I was struck by the gap between these two conditions last night. As regular readers will perhaps be aware by now, Life has been fairly hectic and tumultuous for the last month or so, new people, new challenges, different cultures and values. Being ‘a change professional’ that doesn’t make it one jot easier to deal with when it is knocking at your own front door! There have certainly been times I felt uncertain if I was being challenged too hard, but having jumped in the water one swims along to the best of one’s abilities. After a bit you usually find the water isn’t too cold or too deep; occasionally you need to put your feet down for a rest.

So here I am, pulled up on a metaphorical sand bank, enjoying a bit of sun, watching the river sweep past. “What next?” I wonder. I do have a sense of purpose that is beckoning, but it is a bit like hearing something so faintly you can hardly be sure you did. It is easy to tell yourself you were mistaken, tougher to believe it, the more so because you want to! (See yesterday’s blog.)

Here I am, perfectly safe for the time being, but still occasionally heir to vague “What if..” worries. It strikes me that that one of the big differences between people is that some people will move forwards despite these voices and feelings; others turn aside or stay still. It is easy at an intellectual level, and so much harder when it is your own guts churning!

So, here I am about to dive back in the river, if you by any chance are one the banks wondering if it is for you, “Come on in, the water is lovely!” If it is a friend, colleague or loved one you are watching being unsure, be gentle, kind and affirming; most of us do better for trying it than by walking away.

“Life’s challenges are not supposed to paralyze you, they’re supposed to help you discover who you are.” Bernice Johnson Reagon

“Challenges make you discover things about yourself that you never really knew. They’re what make the instrument stretch-what make you go beyond the norm.”

Only two things drive you CRAZY…

Monday, February 4th, 2008

I watched, with a sinking heart, the English rugby team slowly wrestle defeat from the jaws or victory on Saturday. I couldn’t understand how this side which had started so well, and had been so commanding in the first half had sunk so low in the second half. There wasn’t a single defining moment when it began to change; it just slipped through their fingers like sand. This got me thinking, and reminded me of something a friend and associate often says “Only two things drive you crazy; not getting what you want…… and getting what you want!”

On first listening, this sounds just plain wrong, but as you think about it, it starts to resonate. We all have had moments, perhaps playing tennis or something like that when we think, “Just one more point and I win this game” only to double fault, and then the rot starts. We want it so much that the very wanting gets in the way of our performance. This is another and rather subtle outworking of the Flight / Fight mechanism.

People tell us to “Relax.. Calm down etc” but usually that only makes it worse! I wonder if we all have this distant but primal memory of fear of the teat being snatched from our hungry lips as an infant? This experience often triggers self-talk about never getting what we really want, and perhaps feelings of unworthiness about having the very thing that we crave.

So on Saturday, hundreds of thousands of English rugby fans joined their team in experiencing this bitter pill of positive expectation turning into nasty, real frustration. So what? It is only a game. However, most of us experience this see-sawing between the twin fears of getting it and not getting it. Unfortunately for us all, all I can offer is the advice of breathing, staying present in the moment, setting aside hope and expectation and just continue doing ‘your thing’; ever-ready to accept the natural outcome of this process, both the sweet fruits of success and learnings from each experience. Good Luck!

“No one ever won a chess game by betting on each move. Sometimes you have to move backward to get a step forward.” Amar Gopal Bose

“There are no secrets to success. It is the result of preparation, hard work, and learning from failure.” Colin Powell

When two realities collide … part 2

Sunday, February 3rd, 2008

In yesterday’s blog I explained that despite all appearances to the contrary, we really don’t share a common Reality. Reality, despite the realness of its name, is a social construct. The fact that we share enough of this experience to work together and connect is good enough for us as human animals, but as human beings, we often suffer when something we thought was real and substantial crumbles before our eyes. Just remember some of those broken hearts and false promises that we have all suffered from.

If I can go back to yesterday’s model of how we experience events through a series of filters such as our beliefs, our values, our histories, our social norms etc, I think you can begin to understand that, by the time the tiny electronic packet of information actually reaches its destination neuron in our brain, it has been much tweaked, tailored and edited (just so that we can process and comprehend it.) The thing is that we are concurrently processing millions of bits of data so we don’t have time to ponder each and every one of them, so they are sieved and sorted and responded to, largely on auto-pilot. And that, as they say, is where the problem begins!

Someone else responds on auto-pilot and suddenly we feel like we have been torpedoed; it might be a relationship bust up, it might be a warning from the boss. The thing is that at this stage we normally just experience ‘being attacked’, so we naturally go into Flight / Fight. From that point on we have either ‘left the building’ (at a metaphorical level) or are joining in all guns blazing (which then reverses the experience for the other person, because now they are sure they are being attacked, so their mechanism is triggered too!)

So how on earth can you cope with all this? Well the first thing to do is realise that these mechanisms exist and understand the crucial impact they play in our lives. The next is to try, whenever possible, to try to synchronise understandings and expectations, to make sure that what you are saying is what they have heard and understood. Realise that we have different preferences and needs for how information is imparted (more on this another day) and that just because you have ‘told’ me, doesn’t mean I have actually processed it (especially if I need to see it!)

I hope this little explanation will help keep you all safe today, and help waltz, rather than clog dance through Life’s minefield!

“The tendency to turn human judgments into divine commands makes religion one of the most dangerous forces in the world.” George Harkness

When two realities collide

Saturday, February 2nd, 2008

I was reading a blog today about how often management was based on fantasy and not reality, and it got me thinking. The trouble with the excellent ideas in this blog is that it is predicated on the premise that we well all share one common, objective reality. Daft as it seems that just isn’t so. Every single thing we experience comes through a set of filters that we have learned and developed over the years (I have mentioned a couple of them before here and here.)

For example, something happens (and it applies to absolutely everything, so it doesn’t matter what example I give).. say someone asks a question that I deem ‘stupid’. I hear that sound with my ears (they literally gather in the sound waves) and pass them up to the brain which unscrambles the noises into words that I learnt as a child. I gauge a myriad of things like who has said them, what I think about that person; how I feel about them, the context that we are in, tone of voice. These filter those words and help give them meaning. I will also run them by another series of ‘tests’ or ‘standards’, such as “Is this ethical?” (based of course on my own sense of morality and religion) “What previous experiences have I had with this person?” (good, bad, indifferent?) and I come up with conclusion “Daft question!” I may then either delete that information, effectively ‘unhearing’ it, or assume that this implies and insult and get cross.

Although this list is actually much longer and much more complex, hopefully you get the drift. So to take a crude but current example, I will get a very different response if I offered a pork sandwich to a Muslim in Iraq or a hungry American GI. They are likely to ascribe all sorts of motives to me making this offer ranging from “He is insulting the word of the prophet!” to “What a kind bloke!”

So the ‘reality’ we actually experience is inside our own brains, and it is only a representation, that we have created of what is ‘out there’.

I think this idea raises some really important issues and will follow this up in the near future, but meantime, I’d love to hear your stories of what happens when your reality is in conflict with someone else’s.

This article may also be of interest

“I reject your reality and substitute it for my own.”” Adam Savage

“Society exists only as a mental concept; in the real world there are only individuals.” Oscar Wilde

I am NOT a Number…

Friday, February 1st, 2008

Identity is such a complex thing. It is probably true to say there are a lot of people who couldn’t properly answer the question “Who are you?” And most of those who attempted it would probably define themselves by the role(s) they play in life. “I work for Vodafone”, or “I’m a bank manager” or “I’m a rock musician”. Some others may add “I’m a Mum” or “I’m Janet’s partner” or “I’m Peter’s brother”. “Who are you?” is certainly one of the hardest questions to really answer, and the good news is I don’t propose to challenge you all to try and do this now!

However, the thing that has hit me recently is the degree to which some people want or need others just to be their role, with no untidy bits of personal stuff poking out the side. Those of you in big corporations or working with them may resonate with this. I can see that if I have a leak in my tap, and I call a plumber, I don’t necessarily want or need his life story. However, it is also true that this person is in my space, and I want to know if I can trust him (and by extension, his work) and how do I judge that if I don’t engage with the whole person?

The thing is that our individuality is so link with our individual gifts or genius; who we are is very closely aligned with what we have to offer. So if companies, bosses or customers insist on only dealing with our ‘role’ then all they get is the outer shell. Of course, with each layer we plumb, it all gets messier and takes more time and effort, but normally, you have to dig for gold.

So today, look a little deeper, talk a little longer, shine your own light a little brighter and see what results that may bring… Good Luck!

“In the depth of my soul there is a wordless song.” Kahlil Gibran

“The depth and strength of a human character are defined by its moral reserves. People reveal themselves completely only when they are thrown out of the customary conditions of their life, for only then do they have to fall back on their reserves.” Leonardo de Vinci


 

Bent out of True

Friday, February 1st, 2008

I have been working with some new people recently in a new collaboration. I never met any of the actual people other than the guy who ‘put the gang together’ until it was time to jump on the plane and ‘do our stuff’. That isn’t so unusual in the age of virtual companies and is very 21st century. I had been impressed with the type of people I had ‘met’ on the phone, but there is a big leap for the virtual world to the real one.

The trouble is underneath all this technology and cleverness lurks a primitive animal that is at least 30,000 years old, and just because we have swapped bear skins for Versace doesn’t dampen down these primitive instincts one jot! We all need to feel safe. We want our tribe to smell and look the same. We expect the appropriate signals of dominance and submission. If these don’t happen we feel that something is wrong and then come up with a very rationale reason for dong something primitive like attacking the object of our suspicion.

The end of this little tale is that I just didn’t feel safe with this guy and he felt it too. So we parted company and I was interested to notice how I felt afterwards. In the main, I was relieved; it was as if I was constantly living with a fire alarm going off and I kept trying to block it off. Now there is blessed silence! I think that I just felt bent out of true by this person and their behaviours.

I came across an interesting idea the other day when talking about working metal, and the idea was that when you work steel you heat it to a point where it forms a memory of the shape you want it to be and it will always try to revert to that shape unless and until you heat it up enough to erase that memory. It was like that for me, and now this has passed I have snapped back into shape.

We all want to please others, we want to grasp opportunities that require us to ‘flex’, but this can take a terribly toll on our wellbeing. If your alarm is going off, maybe you should consider acting rather than living with the undoubted stress this creates….

“A round man cannot be expected to fit in a square hole right away. He must have time to modify his shape.” Mark Twain