A handy problem solving methodology


If you get hurt, and need emergency medical help the EMT people use the methodology on the left.  I have marginally changed the questions to make them more general but if you bear in mind their medical origins they not only make more sense but make it easier to adapt the questions to suit your own situation.

How did it begin?

What makes it better or worse?

Describe the situation.

What does it affect?

How important is it?

What is the history of it?

You can see that this systematic way of investigating you issue can give you or the person helping you a fresh insight or perspective to enable you to do something different.  It is always helpful to get someone outside the situation involved, get them to ask you these questions and explain it all to them.  In the process of explaining it to them you inevitably make it clearer to yourself too.

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