The other day I posted a blog listing some of the reasons for resisting Change.  This is the third in series exploring those reasons. 

Today’s reason is “I don’t know how to ‘do’ the new behaviour”.  The thing is, role models play a key part in our learning process, and within a stable organisation new and junior team members look to more experienced ones to learn the ropes.  In a Change project, the new skills may not exist in the organisation (indeed that may be part of the problem that is being addressed).  This goes beyond training, it is learning on the job.  One key element of this is that these role models demonstrate that these behaviours work (and are safe, and part of the recipe for success).  If in doubt people copy what you do, rather than doing what you say, so wherever possible, you should model the new behaviours for them.

“I’m so proud to be voted as a number one role model by these young women. Of course though no-one knows more about “rolls” than I do.”  Dawn French