Archive for December, 2009

Things ain’t what they used to be

Wednesday, December 9th, 2009

I was walking today alongside the ruins of the Wey & Arun canal, which links the river Wey to the river Arun, and used to make it possible to go by river from London to Littlehampton.  However, by 1868, due to competition from the railways it had fallen in to disuse.  Imagine the work it took to excavate 23 miles of canal… and now it is largely just a muddy depression partially overgrown by trees*.

In business and in life, we invest time, effort and ourselves into various projects and ideas, and over time we can feel that they are synonymous with  us.  However, most projects, like the canal have a natural life span and we need to able to walk away from them when they no longer serve us, or when the need can be better met by alternative means.  Just because we have poured ourselves into something is not necessarily a good reason to keep it going once it no longer serves its purpose.  We owe it to ourselves and our stakeholders to challenge even our sacred cows.

What are your sacred cows?

 

For those of you with a long memory, here is the song that inspired this blog, but be warned it goes back to 1960 and talks about all those new fangled stuff around then…

 

 

*  There is an active group who are slowly restoring this lovely piece of history

 

 

Going with the Flow

Monday, December 7th, 2009

Someone responded to my blog yesterday “I usually let it go with the flow……or better……where the flow takes us……….”    And it made me realise that what sounds rather like a bit of a hippy cliché in fact contains some really serious keys to successful change.  Change is organic; it comes from within.  Attempts to impose it from the outside (the usual method in most businesses) is almost doomed to fail.  We need to encourage and enable people to change, not force it. 

Working with the currents of ‘What Is’,   rather than what we would like to be, uses the same principles as sailing, which forces the sailor to shift his course to take account of the wind, tides and weather rather than merely following an arbitrary plotted route.

Understanding this simple lesson is perhaps the key to Change

“Life is a series of natural and spontaneous changes. Don’t resist them – that only creates sorrow. Let reality be reality. Let things flow naturally forward in whatever way they like.”  Lao-Tzu

Every flow has its ebb.”   French Proverb

 

Video Blog: Why Change can’t be ‘managed’

Sunday, December 6th, 2009

If people ask me “What do you do?”  I’ll often say “I’m a Change consultant” To which they normally go “Oh.. Change management” If time is short I agree, but given half a chance I explain why I don’t like this phrase and why I feel that real change is not something to ‘manage’ rather it need facilitating and enabling.  This video gives a better explanation of what I feel.

 

 

 

 

 

© I-Change 2009

Banking – Has anything changed?

Saturday, December 5th, 2009

Over the last two years or so the repercussions of the sub-prime debacle have been rocking the world economy, and bringing down such global giants as Goldman Sachs & JP Morgan Chase. Every High Street in the country has been left with gaps where businesses have closed; even such household names as Woolworths have bitten the dust. In the UK we saw Northern Rock, Lloyds & RBS bailed out by the government and cost this country £!.5 trillion! Furthermore every home-owner has seen the value of their asset dive by around 25-30%, which will have had a catastrophic impact on many families. So, amidst this global upheaval, and almost a year after the main shockwave, I ask “Has anything changed in the banking sector?

I will be the very first to admit that I am no banking expert, but let us examine this through the lens of Change. The politicians had to act to avert an even worse crisis and they had to both reassure us (and our creditors & partners.) They then had to sell the cost of their actions to us. Thus we had Gordon Brown telling us

“Any system has got to be based on long-term performance and that will have to be policed in the future by the FSA”

in an effort to convince us that there would be no hiding place and that a new sheriff had just ridden into town and we were safe once again and could again rely on the proverbial strength of the British bank.

However, Alan Greenspan said recently

“I made a mistake in presuming that the self interest of organisations, specifically Banks, was such that they were best capable of protecting the interests of their own shareholders” and “Crisis will happen again but it will be different no two crises have anything in common except human nature”

In order for change to take place there has to be a number of factors in place:-

  • There must be a clear acknowledgment that either things aren’t working or can be done better

    Yes

  • A change in leadership, including new blood at the top tables

      NO

  • Rewards for changing and/or penalties for not doing so

      NO

  • Clarity about the role of banks… who do they serve? Their shareholders, the community, the country, their depositors, their borrowers???

      NO

  • · A clear idea / vision of what needs doing to make things different

      NO

  • Clear , powerful communication down the chain of command of how each person is now supposed to behave and how they will be measured and rewarded
NO     

  Given that they seem to have failed almost all of these pre-requisites, and indeed, given that their main regret seems having been caught with their fingers in the cookie jar rather than anything more fundamental (think of their apology to the Treasury sub-committee,) I suspect we can safely assume that they will firstly look after themselves, and then their shareholders and thus continue to do the things that make them rich.

Let’s be clear, I don’t care who gets paid £1m; or more! What I do care about is the reason that they are taking that home. What wealth have they generated? Who, besides them and their shareholders, benefits? As long as that is clear and commensurate with their level of pay, that is fine by me.

However, it seems to me that banks have two roles. Firstly, they are a utility that processes the financial transactions of borrowers and depositors, with a primary role to safe guard the assets entrusted to them, using their expertise to make this process smooth and safe. The other is as a speculator in a range of different financial ventures, where they should share risks and rewards with their partners and investors. I don’t think these two roles, or two sets of stake-holders sit very comfortably together.

“In times of universal deceit, speaking the truth is a revolutionary act.”  George Orwell

The people who are in charge are all bankers who have been absolutely raised with the traditional view of their role. Indeed, one insider, and multi-million bonus earner said that he was busier than ever as the reorganisation in the market place has just meant fewer players are carving it up and the ‘credit crunch’ has allowed them to dictate terms rather than compete.

Paul Moore, the HBOS whistleblower, was fired for telling his bosses they were getting it wrong; we need people like this to have the power to draw up new blueprints of how banks work in the 21st century.

Have each and every one of us mortgaged our futures and paid with our pensions just to keep the same people driving the same Porsches, living in the same mansions? Our lives have certainly changed, but I think it unlikely that the people who control this sector have…

I leave you with a few interesting historic quotes:-

“I see in the near future a crisis approaching that unnerves me and causes me to tremble for the safety of my country. As a result of the war, corporations have been enthroned and an era of corruption in high places will follow, and the money power of the country will endeavour to prolong its reign by working upon the prejudices of the people until all wealth is aggregated in a few hands, and the Republic is destroyed. I feel at this moment more anxiety for the safety of my country than ever before, even in the midst of war. God grant that my suspicions may prove groundless.” – Abraham Lincoln, (from a November 21, 1864 letter to Colonel William F. Elkins)

“History records that the money changers have used every form of abuse, intrigue, deceit, and violent means possible to maintain their control over governments by controlling money and its issuance.” – James Madison (4th US President)

And the final Pièce de résistance… found in the press yesterday

What more can I say…..?  So I’ll leave it to the World’s most successful investor

“If you’re in a card game and you can’t figure out who the patsy is, you’re it.”  Warren Buffett

                                                                                                                                                    © I-Change 2009

Bill Wyman – a great leader

Friday, December 4th, 2009

Last night I was lucky enough to be watching Bill Wyman’s Rhythm Kings play for perhaps the fourth or fifth time.  I sat in an audience of fifty somethings, wondering what all these old farts were doing watching one the World’s great rock icons, and what they would have looked like back in the day. 

The thing about the Rhythm Kings is that they are largely made up of musicians who have had significant careers (such as Georgie Fame, Gary Brooker, Albert Lee etc) mixed with less well known but hugely talented others.  There seems to be one philosophy to the band, to have fun on stage whilst playing the music they love, usually older, less well known songs from many different genres such as jazz, rock and roll, rock, soul, Cajun.

The thing that interested me is that Bill, of course, stands largely in the background, saying little, just his thumb moving and yet is the unquestioned leader of this band.  What is he doing that makes him a leader?  What form does his leadership take?  He seems very happy to let others shine and take the lime-light.  I wonder if business would be a better place is there were more leaders like Bill…

What do you think?

You do not lead by hitting people over the head – that’s assault, not leadership.”  Dwight Eisenhower

“I am a man of fixed and unbending principles, the first of which is to be flexible at all times.”   Everett Dirksen

 

Why walk?

Wednesday, December 2nd, 2009

I was out today tramping through mud, rain and leaf mulch.  It was the was the wettest day of the year for us so far.  You might ask why bother?  What is the point in getting soaked and marching through the mire just to end up (hopefully!) back where you start from?  There are, of course, a series of reasons.  It is good, healthy exercise.  We have committed to do it and if you only do so when you feel like it, then it quickly becomes a sporadic activity rather than a regular one.  There  the challenge of navigating the route and the physical demands of the walk too.  There’s unquestionably a sense of gratification in succeeding in doing all of this, as well as the pleasure of all that you see along the way.  And yet, it is odd to to spend all day working at something to end up back where you begun.

I’m a great believer in ‘The Journey’, the journey of Life, and find the metaphor of a walk very appealing and resonant with this bigger journey.  Perhaps when we are feeling stuck on our bigger journey, a walk is a way creating a sense of freedom, progress and movement, and can ‘unstick’ us.  It enables us to see things from many perspectives and angles.

Are there other activities that you find have a metaphorical value for you? 

I”f you are seeking creative ideas, go out walking.  Angels whisper to a man when he goes for a walk.”  Raymond Inmon

“Me thinks that the moment my legs begin to move, my thoughts begin to flow.”  Henry David Thoreau

 

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