Communication and Leadership Style

I was interviewed yesterday on this topic, with the basic thrust being “What are the different strategies & techniques that help you communicate with Leaders with different management styles?”  It was an interesting conversation, though I have to admit it runs slightly contrary to the way I view these things.  I said that if pushed to categorise leaders into different types, I felt there were broadly two different types, those who lead from the front and those who were more consensus orientated and needed to take people with them; the difference between “Follow me chaps!”  & “Let’s go gentlemen..” 

I suggested that one always needed to consider one’s audience in any communication, starting with where they were, what they needed and what you wished them to do.  You have to put yourself in their position and tailor your message to those things.  In other words, minimise the resistance between them & your message.  If you are dealing with someone with a strong ego, don’t use the word “I” a lot in your communication.  If you are dealing with someone who is very interested in consensus you might say something like “This might help us..”

The fact is that people are people regardless of their position and everyone has filters that can prevent your words being heard and the more you craft your message to avoid these filters the more likely you are to be heard.  You may like to consider that this applies equally to husbands, wives and recalcitrant children!

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