Posts Tagged ‘IQ’

It’s not about the nail

Monday, August 12th, 2013

If you are a man, then this video will probably make you feel that this is all about you.  You may even laugh… it is very well done.  However, it raises an interesting point.  At work, we very much focus on the facts that are being conveyed.  We listen for them and pay attention to this type of content. However, just like this video, most conversations contain two types of information, what is happening AND how we feel about it.  Men tend to dial into the former and neglect the latter.  At home, this is a bad idea, but there is a cost to ignoring emotional information in the work place.  We need to know how someone feels about something.  Are they excited, scared, bored?  Do they have an objection that they are suppressing, perhaps based on personal values, perhaps because they don’t think it will work, but don’t think you will listen. 

Asking “How do you feel about this?” is NOT the same as asking “What do you think?” and you should always ask both questions and be clear with the other person that you are looking for a different bit of information.  Ignore emotional content at your peril!