Posts Tagged ‘non-verbal communication’

Knickers to you!

Thursday, March 26th, 2009

Fed-up with the violent and anti-feminist actions of fundamentalist Hindus, who consider themselves to be the self-appointed guardians of ‘true’ Indian culture and values,  29-year-old journalist called Nisha Susan decided to strike back.  Following an attack on a pub by 40 SRS  (Sri Ram Sena – the Lord Ram’s Army) members, who beat up every woman they could see, Nisha was seething mad.  What could one woman do in the face of this kind of aggression?

Being a thoroughly modern ‘Millie’, she set up a Facebook group called the Pub-going, Loose and Forward Women.  By next day it had 500 members, and today is has nearly 60,000 supporters.  The group’s aim was to encourage and support women to behave as they wished and not be repressed by these extremists. 

Then they came up with a bright idea. they encouraged all their followers to post a pair of pink knickers or chaddi to the SRS by way of protest!  Quite literally saying knickers to you!  Yesterday I discussed bricks as a form of communication, today it is knickers. I wonder what tomorrow will bring!

On a more serious note, getting your message across requires effort.  You have to get the other person’s attention before communication can take place.  If you have an important message to get over today, how are you going to make sure that they hear you?

“Years ago, I tried to top everybody, but I don’t anymore, I realized it was killing conversation. When you’re always trying for a topper you aren’t really listening. It ruins communication.”   Groucho Marx

“Listening is a magnetic and strange thing, a creative force. When we really listen to people there is an alternating current, and this recharges us so that we never get tired of each other. We are constantly being re-created.”   Brenda Ueland


It is all communication .. even when it is a brick!

Wednesday, March 25th, 2009

Sir Fred Goodwin, of RBS notoriety, was the unfortunate victim of a vandal’s attention last night when his ?3m Morningside home and black Mercedes were damaged.  Illegal as these actions were, they undoubtedly communicated much of what many people are feeling right now. 

Communication does not have to be verbal to be clear or potent.  What actions could you take that would give voice to powerful messages about how you are feeling?  How do your customers communicate with you and your business using this non-verbal language.  If you don’t pay attention to the more subtle cues, the next message may come attached to a brick!


Shoes as communication

Thursday, March 12th, 2009

The Iraqi journalist who flung his shoe at George Bush has just been sentenced to 3 years in jail.  Al-Zeidi, the accused, said that this was a “natural response to the occupation.”  I find it totally astonishing that with world in the state it is that Bush even allowed charges to be pressed.  I am not necessarily advocating hurling missiles as a means of communication but why on earth make a martyr of someone who is voicing such an easily understandable and well supported view.  There are people all over the world who think the occupation of Iraq is misguided, few have found such a clear way of ‘voicing’ their thoughts.  As a democratic leader, Bush should support what was, in fact, a perfectly valid expression of total frustration.  No one was hurt. 

It is interesting the various forms communication can take, sometimes it requires no words at all to make our feelings felt.  In eastern cultures, many consider the bottom of the shoe as filthy and it is a huge sign of disrespect to show it to someone.  The Iraqi populace threw their shoes at the toppled statue of Saddam Hussein during the liberation.

We need to be aware of these non-verbal communications and their power.  I suspect this one will leave a bitter legacy.  You however, can use it in a very positive way.  Read and be aware of the non-verbal communication that is all around you; be careful and consider what you actions communicate.  The way you lay out your office, the rules you operate by, how you manage you time all are very potent forms of communication.

 “The most important thing in communication is to hear what isn’t being said.”   Peter F. Drucker

“But behaviour in the human being is sometimes a defence, a way of concealing motives and thoughts, as language can be a way of hiding your thoughts and preventing communication.” Abraham Maslow